Delivery

We deliver all our products worldwide. All items are usually shipped within 24 hours of payment, and will be conveniently delivered to your home or office. Deliveries take place Monday - Friday during normal business hours.

Our couriers offer a door-to-door service, so please ensure that there will be someone available at the nominated delivery address to sign for your items and receive the delivery. Couriers will not leave parcels unattended.

If you cannot be available to accept your delivery, you may contact the courier directly to provide them with an ‘Authority to Leave’ the goods unattended, this will however void your warranty and neither Theeve Trucks nor our courier can be held liable for any loss, theft, or damage to your item.

Shipping costs include full insurance for products that are lost or damaged. We use carriers that are both convenient and cost-effective.

Delivery Fees

  • USA Domestic - $15.00 & Free Over $249
  • International - $45 (AUD) & Free Over $250 (AUD)
  • Australia - $15.00 (AUD) & Free Over $250 (AUD)

*International shipping is sometimes tough to get right. We've made a very general estimate of $45.00 (AUD) to account for what it might cost to get our products to your door, based on regions where we receive the most orders. However, if we over-estimate or under-estimate your shipping, we retain the right to adjust the cost to reflect the accurate shipping fee. We will contact you first beforehand, and happily issue a refund should you not be satisfied with the adjusted cost. If you would like to have an accurate cost of international shipping prior to purchase, please email us at info@surplusskate.com

Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking details, and instructions for how to track your order. For any queries relating to tracking, please contact the Theeve Trucks Customer Care Team here.

Estimated Delivery Time

  • USA Domestic - Approximately 1-3 business days
  • International - Approximately 7-14 business days
*Please note that these are estimates and our carriers will endeavour to meet these on all occasions.

**Theeve products are not available for pickup. But you can ask your local skate shop to stock them.